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Authy - 2 Factor Authentication

Authy is a popular two-factor authentication (2FA) app that adds an extra layer of security to your online accounts. Remember, 2FA is an essential security measure. While it adds an extra step to your login process, it significantly boosts the security of your online accounts. Always use 2FA wherever possible!

Warning

If you forget your phone and therefore do not have access to Authy, Elixir cannot deactivate your Authy to allow you access to Elixir for security reasons. An attacker could be impersonating you in an attempt to bypass Authy security. You will need to have an alternative method for getting access to your Authy account. We recommend having Authy installed on your computer for these scenarios, provided your computer has encryption enabled and a strong password.

Alternatively, ask another member of your team to create a new temporary Elixir user to give you access.

Setup Authy on your phone

  1. Download & Install: - Go to the App Store (iOS) or Google Play Store (Android).

    • Search for "Authy".
    • Download and install the app.
  2. Open the App:

    • Once installed, tap on the Authy icon to open it.
  3. Register your Phone Number:

    • You'll be prompted to enter your phone number.
    • Choose your country code and type in your phone number.
    • Tap 'Next' or 'OK'.

Setup Authy

  1. Verify your Phone Number:

    • Authy will send you a verification code via SMS.
    • Enter this code when prompted in the app.
    • (Alternatively, you might be given an option for a phone call to verify. Choose whichever method you prefer.)
  2. Set Up a Backup Password (Optional but recommended):

    • This step allows you to encrypt your 2FA tokens. If you ever change or lose your phone, this will be necessary to recover your accounts.
    • Create a strong password that you can remember or store it securely.

Add Elixir to Authy

To add Elixir to your Authy app, login to Elixir and complete the following steps:

Warning

You need to make sure you have the Authy app install prior to doing these steps.

  1. Navigate to your Elixir Profile. Click on your name at the top right of the screen and click Profile.
  2. Navigate to Two Factor Auth on the left side panel.

    Add Elixir

  3. Click the link "Click here to enable Two-Factor Authentication and enter your cell phone number in.

  4. You should receive a text message with instructions on how to do this after entering your phone number

Install Authy on your PC

We also recommend that you install Authy on your PC for back up purposes.

  1. Go to the Authy Website and choose Direct Download. Select the correct PC type.

    Web App Authy Download

  2. Go through the setup process by running the download.

  3. Set up your account with the same number you used for your mobile account

Backup & Sync (Optional but helpful)

Authy offers a feature that lets you sync your tokens across multiple devices. This is handy if you use multiple phones, tablets, or even a desktop.

  • In settings or options, find and enable "Authy Backups".
  • With backups enabled, if you install Authy on another device and provide the backup password, all your tokens will be available there as well.

Regular Use

When logging into a service where you've set up 2FA with Authy, you'll enter your usual username and password first. Then, you'll be prompted for a 2FA code.

Open Authy, find the service/account you're trying to access, and then type the currently displayed code into the login prompt on that service.

Keep your Recovery Options Updated

If using SMS recovery, ensure that the phone number linked with Authy is always up to date. If you change your number, update it in Authy.

Avoid Deactivating Authy Recklessly

If you're switching phones or need to reinstall, ensure you have backups enabled or have access to your original device. Deactivating Authy without a backup can lock you out of your accounts.